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Frequently Asked Questions
Refund and Cancellation
Payment
- What is “Online Sales Contract”?
- What is Preliminary Form?
- How can I use my discount coupon?
- Is instalment plan possible for payments?
- What is included in the amount I pay?
- Why do the rates differ on the calender?
- Do I have to pay safety deposit when booking?
- How do I get back the safety deposit I pay?
- What is invoice address?
Booking
- How can I book on Fidorento?
- What is extra guest?
- How can I see the availability of the property I want to rent?
- Where do I get the keys to the house when I arrive?
- Where can I see the exact address of the property?
- Is it possible to book less than minimum number of days of booking allowed?
- Is it possible to buy the property I rented?
- Can I check in before check in time?
- Can I check out later than check out time?
- What is the difference between “Instant Booking” and “Send Request”?
- Can I advertise my property to rent on Fidorento?
- Is it possible to have a crib at the house if I demand?
- Can I write reviews about my stay and the house?
Team